RETURN POLICY

Return Policy: Your Satisfaction, Our Priority

At Art Gallery Alma, we are committed to providing you with a seamless and satisfying art-buying experience. We want you to be thrilled with your purchase, and we understand that sometimes returns may be necessary. We have carefully crafted our return policy to ensure your satisfaction while also taking into account the unique nature of the art world.

Satisfaction Guaranteed:

We stand behind the quality and authenticity of our artworks. If, for any reason, you are not completely satisfied with your purchase, you may return it within 7 days of receiving it. We want you to be confident that your investment meets your expectations.

Easy and Hassle-Free Returns:

We strive to make the return process as convenient as possible for you. Simply contact our customer service team within the designated return period, and they will guide you through the necessary steps. We’ll provide you with a return authorization and detailed instructions on how to safely package and ship the artwork back to us.

Return Eligibility:

To be eligible for a return, the artwork must be in its original condition, with no signs of damage, alteration, or excessive wear. It should be securely packaged using the materials provided, ensuring its safe return to our gallery. Please note that any artworks that have been customized or commissioned specifically for you may not be eligible for return. As they are uniquely tailored to your preferences.

Inspection and Refund Process: Return Policy

Once the artwork is safely returned to our gallery, our team of experts will carefully inspect it to ensure it meets the return eligibility criteria. Upon successful inspection, we will initiate the refund process. Please allow 7 business days for the refund to be processed, and note that it may take additional time for the funds to appear in your account, depending on your payment method.

Store Credit Option

As an added benefit. We also offer the option to receive store credit instead of a refund. If you choose this option. You can explore our gallery further and use the credited amount toward your next purchase. Store credit is a great way to continue building your art collection with ease and flexibility.

Non-Returnable Items: Return Policy

Certain items, such as gift cards or promotional items, may not be eligible for return. We will clearly indicate any non-returnable items in the product description to avoid any confusion.

Please note that this return policy applies to online purchases made directly through our website. For purchases made through our physical gallery or through third-party platforms. We recommend reviewing the specific return policies associated with those transactions.

Art Gallery Alma return policy provides you with the confidence and assurance you need when making a purchase from Art Gallery Alma. We value your satisfaction and are committed to working with you to ensure a positive and fulfilling experience.

If you have any further questions or require assistance regarding our return policy. Our dedicated customer service team is here to help. Feel free to reach out to us. And we’ll be more than happy to assist you.

Thank you for choosing Art Gallery Alma as your trusted source for exceptional art.